Category Archives: Conducting Sales Visits

How to Ensure ‘Beginning With The End In Mind’ Works For You, Not Against You

One of Stephen Covey’s 7 Habits Of Highly Effective People is: Begin with the end in mind. In other words, do things in a way that will give you the best opportunity of achieving your desired outcome. And whilst Covey … Continue reading

Posted in Being A Salesperson, Conducting Sales Visits, goal setting, Justifying Your Price, Negotiating, Stories From The Road, What It Takes To Succeed | Tagged , , , , , , , , , , , , , , | 3 Comments

“If you you’re so interested in doing business with me, why do you insist on talking about yourself?”

There’s an adage in selling that says, “People are interested in people who are interested in them”. And so it is with prospects; it’s a basic of selling.

Many salespeople seem to forget this though and spend the first period of a sales conversation with a prospect talking about themselves, their company and their product/service. In some cases they mistakenly believe that is what salespeople should do; in others it is because they don’t feel it is right to ask for someone’s time and then to go and ask questions. The truth is that only poor salespeople go and do all of the talking, whereas by asking questions of the prospect they would be engaging in that basic of selling, as questions show that we’re interested. Continue reading

Posted in Being A Salesperson, Building Rapport, Conducting Sales Visits, Justifying Your Price, Prospecting | Tagged , , , , , , , , , , , | 1 Comment

27 Reasons Why Your Prospects Don’t Buy From You

Sometimes in sales things don’t go as we want them to. Having spent time and effort discussing your product/service with your prospect you can find yourself not winning their business. Spending time evaluating these situations and learning from them can … Continue reading

Posted in Being A Salesperson, Conducting Sales Visits, Continuous Development, demonstrating value, Differentiating Yourself and Your Offer, Justifying Your Price, What It Takes To Succeed | Tagged , , , , , , , , , , , , , , | Leave a comment

How Offering Good Customer Service Cost Me A Sale … and Why I Won’t Be Doing It Again!

There’s an old saying that says, “The road to disaster is often paved with good intent”, and in the case of sales and customer service I have experienced a number of occasions when I, colleagues and clients have come unstuck; … Continue reading

Posted in Being A Salesperson, Conducting Sales Visits, Customer Service, Differentiating Yourself and Your Offer, Stories From The Road | Tagged , , , , , , , , , , , , , | 1 Comment

How Dress Down Day Worked For Me

I had been working on breaking into a major competition account and had visited them a number of times when they introduced ‘dress down Fridays’.  This involved the usual formal attire of business suits and ties making way for smart … Continue reading

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Do You See An Opportunity For What It Really Is?

Success in selling often comes down to how observant you are as an individual.  Do you see what is in front of you or rather what you think is in front of you?  Let me explain why this is important. … Continue reading

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The Only Reason Why a Sales Contact Should Occur

Why should we carry out a sales activity?  The only reason a sales contact activity should take place (whether it be via a face-to-face visit, phone call, email, etc…) is to effect progress.  Progress that is in terms of: Creating … Continue reading

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Virtual Reality – The Art of Pitching and Presenting So Your customer Gets It

I’ve just been reading an article about Microsoft’s HoloLens hologram headset technology that permits users to see virtual reality and I found myself thinking about how many salespeople could do with something similar to help them present and demonstrate their … Continue reading

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Just Hold On A Minute Mrs Customer … There’s Someone More Important Than You I Need To Speak With

I don’t know if it is due to younger people not having so much respect as other generations did, the increasing integration of mobile phones into everyday life or a combination of both. I can’t help noticing nowadays though just … Continue reading

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