Category Archives: Building Rapport

“If you you’re so interested in doing business with me, why do you insist on talking about yourself?”

There’s an adage in selling that says, “People are interested in people who are interested in them”. And so it is with prospects; it’s a basic of selling.

Many salespeople seem to forget this though and spend the first period of a sales conversation with a prospect talking about themselves, their company and their product/service. In some cases they mistakenly believe that is what salespeople should do; in others it is because they don’t feel it is right to ask for someone’s time and then to go and ask questions. The truth is that only poor salespeople go and do all of the talking, whereas by asking questions of the prospect they would be engaging in that basic of selling, as questions show that we’re interested. Continue reading

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Posted in Being A Salesperson, Building Rapport, Conducting Sales Visits, Justifying Your Price, Prospecting | Tagged , , , , , , , , , , , | Leave a comment

This Must Be The Strangest Job In The World!

Over the years you get to see, hear and experience all sorts on the road. One particular thing that I’ve become used to is graffiti written on dirty cars, vans and trucks I’ve been sat behind in traffic jams heading … Continue reading

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Virtual Reality – The Art of Pitching and Presenting So Your customer Gets It

I’ve just been reading an article about Microsoft’s HoloLens hologram headset technology that permits users to see virtual reality and I found myself thinking about how many salespeople could do with something similar to help them present and demonstrate their … Continue reading

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Just Hold On A Minute Mrs Customer … There’s Someone More Important Than You I Need To Speak With

I don’t know if it is due to younger people not having so much respect as other generations did, the increasing integration of mobile phones into everyday life or a combination of both. I can’t help noticing nowadays though just … Continue reading

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Winning With The Personal Touch!

It’s fascinating how in recent years people have become so familiar with communicating via text and email and for many, typed speak is first and even the only choice.  It’s a curious choice though for me when someone is working … Continue reading

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