Monthly Archives: October 2017

How To Re-engage A Key Decision Influencer Who’s Gone Cold In Your Sales Presentation

I was speaking with one of my clients’ salespeople today about a project they’re working on. A final presentation/meeting had taken place and the salesperson was telling me he was confident it would be moving on to the order, yet … Continue reading

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How Offering Good Customer Service Cost Me A Sale … and Why I Won’t Be Doing It Again!

There’s an old saying that says, “The road to disaster is often paved with good intent”, and in the case of sales and customer service I have experienced a number of occasions when I, colleagues and clients have come unstuck; … Continue reading

Posted in Being A Salesperson, Conducting Sales Visits, Customer Service, Differentiating Yourself and Your Offer, Stories From The Road | Tagged , , , , , , , , , , , , , | Leave a comment

This Must Be The Strangest Job In The World!

Over the years you get to see, hear and experience all sorts on the road. One particular thing that I’ve become used to is graffiti written on dirty cars, vans and trucks I’ve been sat behind in traffic jams heading … Continue reading

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How You Can Increase Your Worth And Earnings Potential Without Spending Any More Time Working

In carrying out the work of an external sales person there is always an amount of travelling time that can be used to enhance our prospects of success.  For many salespeople this is often considered as dead time; getting from … Continue reading

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